Terms of Use and GDPR

Verido Terms of Use

Welcome to Verido! It's great that you want to make your website more accessible. Please read this so we can agree on how everything works.

1. What is Verido?

Verido is a service (we call it the "Solution") that you can embed on your website.
The goal is to help you make your site easier to use for people with various disabilities, and to help you comply with WCAG rules.
The solution is a small snippet of code (JavaScript widget) that gives your visitors tools to customize your website.

2. Who are we?

Installation: You install the code snippet on your website. We will provide you with instructions, but you are responsible for getting it right.
Payment: Verido is a subscription service. You pay a fee (usually monthly) depending on the plan you choose. Plans may have different limits, such as page views.
Fair Use: Use the Solution as intended. Do not attempt to hack, disrupt, or misuse it.
Your website, your responsibility: The solution is a tool. It can fix many technical accessibility issues, but it can't do everything. You still need to make sure your content (text, images, structure) is accessible. We don't guarantee that your site will be 100% WCAG compliant just by using the widget.
Legal: You may only use the Solution on websites you have the right to use it on, and comply with all laws that apply to you and your website.

4. Using Verido – Our responsibility

Providing the Solution: We do our best to make the Solution work well and be available to you.
Support: Having trouble? Contact us and we'll try to help. The type of support you get may depend on your plan.
Maintenance: Sometimes we need to pause the Solution briefly to update or fix things. We try to do this when it is as inconvenient as possible and let you know in advance if possible.
No guarantees (almost): Technology can go wrong. We cannot promise that the Solution will always be 100% error-free or work perfectly on every website all the time. We aim for 98% uptime for our systems.

5. Prices and Payment

6. Terminate the service

You can cancel: You can cancel your subscription at any time. Usually, the cancellation will take effect at the start of the next billing period.
We may terminate: If you violate these Terms, fail to pay, or if we stop offering the Service, we may terminate your account.

7. Changes to the Terms

We may need to change these terms from time to time. If we do, we will notify you (e.g. by email or on our website). Your continued use of Verido after a change constitutes your acceptance of the new terms.

Your privacy is important to us at Verido. Here we simply explain how we handle your personal data.

1. Who are we?

We are Verido, the company that provides this service.
You can reach us at info@verido.se
We are responsible for how your personal data is processed when you use our website and become a customer of ours.

2. Important about the Verido widget and your visitors:

The widget on YOUR website does NOT collect personal data from YOUR visitors.
When someone visits your website and uses the Verido widget to, e.g., change text size, that setting is only saved in their own web browser. We at Verido do not see or save anything about your visitors' individual choices. It is completely anonymous to us. Therefore, you do not need to worry about the widget creating GDPR problems for you regarding your visitors.

3. What personal data do WE collect about YOU (when you are a customer of ours)?

When you create an account/become a customer:
- Your name and your email address.
- Company name (if you provide it).
- Which subscription plan you choose.
When you pay:
- Payment information (e.g., card number) is handled securely by our payment partner Stripe.
When you use OUR website (e.g., verido.se):
- We may use cookies (small text files) for our website to function, to remember your login details, and to see how our website is used (anonymous statistics, e.g., via Google Analytics) so we can make it better.
When you contact us:
- Your email address and what you write to us.

4. Why do we collect your data?

To be able to give you access to the Verido Solution and manage your account.
To be able to charge for the service.
To be able to send you important information about the service (e.g., updates, service disruptions).
To be able to provide you with support.
To improve our own website and service.
If you have agreed to it: To send newsletters or offers.

5. How do we protect your data?

We use technical and organizational measures to protect your data, e.g., encryption and secure servers (often via our subcontractors such as hosting and payment services).

6. Do we share your data with anyone?

We never sell your personal data.
We may share your data with trusted partners who help us deliver the service, for example:
Our payment partner (to manage payments).
Our hosting provider (where our website and data are stored).
Tools for email distribution (if you subscribe to newsletters).
These partners may only use your data to perform their services for us and must comply with GDPR.
If the law requires it, we may need to share data with authorities.

7. How long do we save your data?

We save your data for as long as you are a customer with us and for a period thereafter to comply with legal requirements (e.g., accounting laws) or to handle any disputes.
Data collected for statistics on our website is usually saved anonymized or for a limited time.

8. Your rights (according to GDPR)

You have the right to know what data we have about you (extract of records).
You have the right to have incorrect data corrected.
You have the right to have your data erased ("to be forgotten") in certain cases.
You have the right to restrict how we use your data.
You have the right to object to certain processing (e.g., direct marketing).
You have the right to move your data (data portability).
If you wish to exercise any of these rights, contact us at info@verido.se.

9. Cookies on our website (verido.se)

Yes, we use cookies for our website to function smoothly, to remember settings, and to collect simple, usually anonymous, statistics. You can set your browser not to accept cookies, but then not everything on our website may work as it should.

10. Changes to this policy

If we change how we handle personal data, we will update this policy. You will always find the latest version on our website. We may also notify you of major changes via email.